We have partnered with UPS, Fedex and multiple LTL freight partners to procure the most economical shipping methods for our diverse range of products. To maintain our standards of delivering your products safely, within reasonable time frames and with courteous staff, the freight companies we use may change without notice. We ship throughout the Continental USA; at this time we are not accepting online orders to Alaska, Hawaii, Puerto Rico or foreign contries. If you would like to place an order for those locations, please email firstname.lastname@example.org for a custom shipping quote to your address.
Small items shipping through common carriers are typically shipped the next day and take 3 to 6 business days to reach you depending on your location. Furniture pieces going through an LTL freight carrier may require two business day order handling time and typically take one to three weeks to reach you. You will receive a tracking number via email once the order ships, which you can use on the carrier’s website to track the status of your shipment. Home Design Store cannot be liable for delays caused by the shipping company or due to unforseen circumstances such as weather, natural disasters or other crises; however, we always ensure that every customer successfully receives their order in perfect condition. If you are having trouble looking up the status of your order, please contact us.